Not All T-Shirt Quilt Makers are Created The Same
WHAT? Some companies (or crafters) actually send their quilt projects off-site while their customers think that their special tees will stay at the place they mailed them. In many cases, the quilt-maker is sub-contracting some or part of the quilt process. Maybe they are piecing the quilt top, then sending it to someone else to quilt it. This happens because this place is NOT a professional business.
A professional t-shirt quilt maker is making your quilt start to finish. They have the equipment. They have the materials. They have the employees. They are not farming out any work to someone else. This happens for several reasons; see my post on Who Is Making Your T-Shirt Quilt. Look for a company that will complete your quilt 'in house' and reduce the risk of sending your treasured tees to someone else.